Continental Services Group, Inc. d/b/a ConServe Consumer Complaints
Continental Services Group, Inc. d/b/a ConServe has received 1,646 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,646 total complaints on file with the CFPB.
- Most complaints are about Debt collection (1,235).
- Timely response rate: 99.9%.
- Consumer disputed rate: 7.7% of resolved complaints.
Complaints by Product
The following table shows how complaints against Continental Services Group, Inc. d/b/a ConServe break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 1,235 | 75.0% |
| Credit reporting or other personal consumer reports | 193 | 11.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 99 | 6.0% |
| Student loan | 99 | 6.0% |
| Debt or credit management | 6 | 0.4% |
| Credit reporting | 5 | 0.3% |
| Checking or savings account | 4 | 0.2% |
| Consumer Loan | 2 | 0.1% |
| Bank account or service | 1 | 0.1% |
| Money transfer, virtual currency, or money service | 1 | 0.1% |
| Payday loan, title loan, or personal loan | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Continental Services Group, Inc. d/b/a ConServe.
Company Response Breakdown
When consumers file complaints, Continental Services Group, Inc. d/b/a ConServe responds in one of several ways. The breakdown below shows how Continental Services Group, Inc. d/b/a ConServe has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,395 | 84.8% |
| Closed with non-monetary relief | 246 | 14.9% |
| In progress | 3 | 0.2% |
| Closed with monetary relief | 2 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Continental Services Group, Inc. d/b/a ConServe.
| State | Complaints |
|---|---|
| Florida | 380 |
| Texas | 165 |
| New York | 154 |
| California | 152 |
| Georgia | 81 |
| Pennsylvania | 59 |
| South Carolina | 36 |
| New Jersey | 35 |
| North Carolina | 34 |
| Michigan | 31 |
| Ohio | 31 |
| Illinois | 30 |
| Alabama | 29 |
| Nevada | 28 |
| Maryland | 26 |
| Connecticut | 25 |
| Indiana | 25 |
| Missouri | 25 |
| Virginia | 24 |
| Louisiana | 22 |
Your Rights
What to do if you have a complaint against Continental Services Group, Inc. d/b/a ConServe
- Contact Continental Services Group, Inc. d/b/a ConServe directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does Continental Services Group, Inc. d/b/a ConServe have?
Continental Services Group, Inc. d/b/a ConServe has 1,646 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Continental Services Group, Inc. d/b/a ConServe?
The most common issue reported is Attempts to collect debt not owed with 444 complaints.
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How do I file a complaint against Continental Services Group, Inc. d/b/a ConServe?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Continental Services Group, Inc. d/b/a ConServe respond to complaints on time?
Continental Services Group, Inc. d/b/a ConServe has a 99.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.