Key Takeaways

  • 508 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (226).
  • Timely response rate: 94.3%.
  • Consumer disputed rate: 7.1% of resolved complaints.
508 Total complaints
94.3% Timely response rate
7.1% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Credit Central Holdings, LLC break down by financial product category.

Product Complaints % of Total
Debt collection 226 44.5%
Credit reporting or other personal consumer reports 99 19.5%
Consumer Loan 61 12.0%
Credit reporting, credit repair services, or other personal consumer reports 49 9.6%
Payday loan, title loan, or personal loan 34 6.7%
Payday loan, title loan, personal loan, or advance loan 31 6.1%
Payday loan 4 0.8%
Credit card 1 0.2%
Credit reporting 1 0.2%
Debt or credit management 1 0.2%
Money transfer, virtual currency, or money service 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Credit Central Holdings, LLC.

Incorrect information on your report 86
Attempts to collect debt not owed 85
Problems when you are unable to pay 48
Communication tactics 45
Problem with a company's investigation into an existing problem 34
Improper use of your report 31
Took or threatened to take negative or legal action 29
Improper contact or sharing of info 19
Problem when making payments 18
False statements or representation 15

Company Response Breakdown

When consumers file complaints, Credit Central Holdings, LLC responds in one of several ways. The breakdown below shows how Credit Central Holdings, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 505 99.4%
Closed with monetary relief 1 0.2%
In progress 1 0.2%
Untimely response 1 0.2%

Complaints by State

Top states where consumers have filed complaints against Credit Central Holdings, LLC.

Your Rights

What to do if you have a complaint against Credit Central Holdings, LLC

  1. Contact Credit Central Holdings, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Credit Central Holdings, LLC have?

    Credit Central Holdings, LLC has 508 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Credit Central Holdings, LLC?

    The most common issue reported is Incorrect information on your report with 86 complaints.

  • How do I file a complaint against Credit Central Holdings, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Credit Central Holdings, LLC respond to complaints on time?

    Credit Central Holdings, LLC has a 94.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.