Key Takeaways

  • 771 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting, credit repair services, or other personal consumer reports (659).
  • Timely response rate: 99.6%.
  • Consumer disputed rate: 16.0% of resolved complaints.
771 Total complaints
99.6% Timely response rate
16.0% Consumer disputed rate
Credit reporting, credit repair services, or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against Credit Plus Inc break down by financial product category.

Product Complaints % of Total
Credit reporting, credit repair services, or other personal consumer reports 659 85.5%
Credit reporting 55 7.1%
Mortgage 23 3.0%
Debt collection 14 1.8%
Credit card or prepaid card 6 0.8%
Bank account or service 5 0.6%
Credit card 4 0.5%
Consumer Loan 2 0.3%
Money transfer, virtual currency, or money service 2 0.3%
Payday loan, title loan, or personal loan 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Credit Plus Inc.

Improper use of your report 410
Incorrect information on your report 182
Problem with a credit reporting company's investigation into an existing problem 63
Incorrect information on credit report 33
Improper use of my credit report 17
Applying for a mortgage or refinancing an existing mortgage 10
Application, originator, mortgage broker 7
Account opening, closing, or management 5
Cont'd attempts collect debt not owed 4
Attempts to collect debt not owed 3

Company Response Breakdown

When consumers file complaints, Credit Plus Inc responds in one of several ways. The breakdown below shows how Credit Plus Inc has resolved complaints.

Response Count Percentage
Closed with explanation 768 99.6%
Closed 2 0.3%
Closed with non-monetary relief 1 0.1%

Complaints by State

Top states where consumers have filed complaints against Credit Plus Inc.

Your Rights

What to do if you have a complaint against Credit Plus Inc

  1. Contact Credit Plus Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Credit Plus Inc have?

    Credit Plus Inc has 771 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Credit Plus Inc?

    The most common issue reported is Improper use of your report with 410 complaints.

  • How do I file a complaint against Credit Plus Inc?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Credit Plus Inc respond to complaints on time?

    Credit Plus Inc has a 99.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.