Key Takeaways

  • 1,049 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (980).
  • Timely response rate: 90.6%.
  • Consumer disputed rate: 8.0% of resolved complaints.
1,049 Total complaints
90.6% Timely response rate
8.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Credit Protection Association, L.P. break down by financial product category.

Product Complaints % of Total
Debt collection 980 93.4%
Credit reporting, credit repair services, or other personal consumer reports 56 5.3%
Credit reporting 9 0.9%
Consumer Loan 3 0.3%
Credit card or prepaid card 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Credit Protection Association, L.P..

Cont'd attempts collect debt not owed 366
Attempts to collect debt not owed 196
Disclosure verification of debt 120
Communication tactics 91
Written notification about debt 83
False statements or representation 67
Incorrect information on your report 34
Took or threatened to take negative or legal action 27
Improper contact or sharing of info 22
Problem with a credit reporting company's investigation into an existing problem 19

Company Response Breakdown

When consumers file complaints, Credit Protection Association, L.P. responds in one of several ways. The breakdown below shows how Credit Protection Association, L.P. has resolved complaints.

Response Count Percentage
Closed with explanation 523 49.9%
Closed with non-monetary relief 390 37.2%
Closed 112 10.7%
Untimely response 23 2.2%
Closed with monetary relief 1 0.1%

Complaints by State

Top states where consumers have filed complaints against Credit Protection Association, L.P..

Your Rights

What to do if you have a complaint against Credit Protection Association, L.P.

  1. Contact Credit Protection Association, L.P. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Credit Protection Association, L.P. have?

    Credit Protection Association, L.P. has 1,049 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Credit Protection Association, L.P.?

    The most common issue reported is Cont'd attempts collect debt not owed with 366 complaints.

  • How do I file a complaint against Credit Protection Association, L.P.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Credit Protection Association, L.P. respond to complaints on time?

    Credit Protection Association, L.P. has a 90.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.