Duvera Billing Services, LLC Consumer Complaints
Duvera Billing Services, LLC has received 797 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 797 total complaints on file with the CFPB.
- Most complaints are about Debt collection (253).
- Timely response rate: 97.6%.
- Consumer disputed rate: 11.8% of resolved complaints.
Complaints by Product
The following table shows how complaints against Duvera Billing Services, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 253 | 31.7% |
| Payday loan, title loan, personal loan, or advance loan | 136 | 17.1% |
| Credit reporting or other personal consumer reports | 118 | 14.8% |
| Payday loan, title loan, or personal loan | 113 | 14.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 108 | 13.6% |
| Consumer Loan | 36 | 4.5% |
| Vehicle loan or lease | 9 | 1.1% |
| Credit card | 8 | 1.0% |
| Payday loan | 6 | 0.8% |
| Credit card or prepaid card | 4 | 0.5% |
| Bank account or service | 2 | 0.3% |
| Checking or savings account | 2 | 0.3% |
| Credit reporting | 1 | 0.1% |
| Debt or credit management | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Duvera Billing Services, LLC.
Company Response Breakdown
When consumers file complaints, Duvera Billing Services, LLC responds in one of several ways. The breakdown below shows how Duvera Billing Services, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 772 | 96.9% |
| Closed with monetary relief | 13 | 1.6% |
| Closed with non-monetary relief | 9 | 1.1% |
| Closed | 3 | 0.4% |
Complaints by State
Top states where consumers have filed complaints against Duvera Billing Services, LLC.
| State | Complaints |
|---|---|
| California | 111 |
| Florida | 84 |
| Texas | 82 |
| Pennsylvania | 71 |
| New Jersey | 64 |
| Illinois | 42 |
| Arizona | 39 |
| Georgia | 37 |
| Nevada | 33 |
| Michigan | 24 |
| Virginia | 23 |
| North Carolina | 19 |
| Ohio | 17 |
| Wisconsin | 12 |
| Oregon | 10 |
| Alabama | 9 |
| Washington | 9 |
| Connecticut | 8 |
| Maryland | 8 |
| New York | 8 |
Your Rights
What to do if you have a complaint against Duvera Billing Services, LLC
- Contact Duvera Billing Services, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Duvera Billing Services, LLC have?
Duvera Billing Services, LLC has 797 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Duvera Billing Services, LLC?
The most common issue reported is Charged fees or interest you didn't expect with 160 complaints.
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How do I file a complaint against Duvera Billing Services, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Duvera Billing Services, LLC respond to complaints on time?
Duvera Billing Services, LLC has a 97.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.