Eastern Account Systems of Connecticut, Inc. Consumer Complaints
Eastern Account Systems of Connecticut, Inc. has received 3,210 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 3,210 total complaints on file with the CFPB.
- Most complaints are about Debt collection (2,500).
- Timely response rate: 100.0%.
- Consumer disputed rate: 22.4% of resolved complaints.
Complaints by Product
The following table shows how complaints against Eastern Account Systems of Connecticut, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 2,500 | 77.9% |
| Credit reporting or other personal consumer reports | 492 | 15.3% |
| Credit reporting, credit repair services, or other personal consumer reports | 207 | 6.4% |
| Credit reporting | 5 | 0.2% |
| Credit card | 4 | 0.1% |
| Bank account or service | 2 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Eastern Account Systems of Connecticut, Inc..
Company Response Breakdown
When consumers file complaints, Eastern Account Systems of Connecticut, Inc. responds in one of several ways. The breakdown below shows how Eastern Account Systems of Connecticut, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,210 | 100% |
Complaints by State
Top states where consumers have filed complaints against Eastern Account Systems of Connecticut, Inc..
| State | Complaints |
|---|---|
| Florida | 514 |
| Georgia | 439 |
| Texas | 278 |
| Illinois | 229 |
| Connecticut | 223 |
| Michigan | 221 |
| Alabama | 201 |
| New York | 156 |
| California | 145 |
| Virginia | 98 |
| South Carolina | 80 |
| Pennsylvania | 62 |
| Tennessee | 61 |
| New Jersey | 56 |
| Indiana | 50 |
| North Carolina | 38 |
| Mississippi | 36 |
| Ohio | 36 |
| Louisiana | 30 |
| Maryland | 19 |
Your Rights
What to do if you have a complaint against Eastern Account Systems of Connecticut, Inc.
- Contact Eastern Account Systems of Connecticut, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does Eastern Account Systems of Connecticut, Inc. have?
Eastern Account Systems of Connecticut, Inc. has 3,210 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Eastern Account Systems of Connecticut, Inc.?
The most common issue reported is Attempts to collect debt not owed with 1,249 complaints.
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How do I file a complaint against Eastern Account Systems of Connecticut, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Eastern Account Systems of Connecticut, Inc. respond to complaints on time?
Eastern Account Systems of Connecticut, Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.