Fair Collections & Outsourcing, Inc. Consumer Complaints
Fair Collections & Outsourcing, Inc. has received 5,939 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 5,939 total complaints on file with the CFPB.
- Most complaints are about Debt collection (4,679).
- Timely response rate: 98.2%.
- Consumer disputed rate: 26.1% of resolved complaints.
Complaints by Product
The following table shows how complaints against Fair Collections & Outsourcing, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 4,679 | 78.8% |
| Credit reporting or other personal consumer reports | 806 | 13.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 415 | 7.0% |
| Credit reporting | 18 | 0.3% |
| Debt or credit management | 8 | 0.1% |
| Credit card | 4 | 0.1% |
| Consumer Loan | 2 | 0.0% |
| Credit card or prepaid card | 2 | 0.0% |
| Mortgage | 2 | 0.0% |
| Payday loan, title loan, personal loan, or advance loan | 2 | 0.0% |
| Checking or savings account | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Fair Collections & Outsourcing, Inc..
Company Response Breakdown
When consumers file complaints, Fair Collections & Outsourcing, Inc. responds in one of several ways. The breakdown below shows how Fair Collections & Outsourcing, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 5,883 | 99.1% |
| In progress | 39 | 0.7% |
| Closed | 9 | 0.2% |
| Closed with non-monetary relief | 8 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Fair Collections & Outsourcing, Inc..
| State | Complaints |
|---|---|
| Texas | 717 |
| Florida | 711 |
| California | 594 |
| Maryland | 493 |
| Georgia | 468 |
| New York | 274 |
| North Carolina | 250 |
| Pennsylvania | 246 |
| Virginia | 219 |
| Illinois | 216 |
| New Jersey | 190 |
| Michigan | 170 |
| Massachusetts | 145 |
| District of Columbia | 139 |
| Ohio | 90 |
| Nevada | 86 |
| Arizona | 77 |
| Arkansas | 70 |
| South Carolina | 68 |
| Indiana | 61 |
Your Rights
What to do if you have a complaint against Fair Collections & Outsourcing, Inc.
- Contact Fair Collections & Outsourcing, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does Fair Collections & Outsourcing, Inc. have?
Fair Collections & Outsourcing, Inc. has 5,939 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Fair Collections & Outsourcing, Inc.?
The most common issue reported is Attempts to collect debt not owed with 2,057 complaints.
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How do I file a complaint against Fair Collections & Outsourcing, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Fair Collections & Outsourcing, Inc. respond to complaints on time?
Fair Collections & Outsourcing, Inc. has a 98.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.