First Investors Servicing Corporation, Atlanta, GA Branch Consumer Complaints
First Investors Servicing Corporation, Atlanta, GA Branch has received 300 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 300 total complaints on file with the CFPB.
- Most complaints are about Credit reporting, credit repair services, or other personal consumer reports (113).
- Timely response rate: 100.0%.
- Consumer disputed rate: 30.7% of resolved complaints.
Complaints by Product
The following table shows how complaints against First Investors Servicing Corporation, Atlanta, GA Branch break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 113 | 37.7% |
| Vehicle loan or lease | 75 | 25.0% |
| Consumer Loan | 58 | 19.3% |
| Debt collection | 44 | 14.7% |
| Credit reporting | 5 | 1.7% |
| Payday loan, title loan, or personal loan | 3 | 1.0% |
| Credit card | 1 | 0.3% |
| Mortgage | 1 | 0.3% |
Most Common Issues
These are the specific issues consumers most frequently report about First Investors Servicing Corporation, Atlanta, GA Branch.
Company Response Breakdown
When consumers file complaints, First Investors Servicing Corporation, Atlanta, GA Branch responds in one of several ways. The breakdown below shows how First Investors Servicing Corporation, Atlanta, GA Branch has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 226 | 75.3% |
| Closed with non-monetary relief | 46 | 15.3% |
| Closed with monetary relief | 28 | 9.3% |
Complaints by State
Top states where consumers have filed complaints against First Investors Servicing Corporation, Atlanta, GA Branch.
| State | Complaints |
|---|---|
| Texas | 44 |
| Georgia | 35 |
| California | 31 |
| North Carolina | 20 |
| Florida | 19 |
| Ohio | 17 |
| Arizona | 16 |
| Pennsylvania | 15 |
| Illinois | 13 |
| Tennessee | 9 |
| Maryland | 8 |
| New York | 8 |
| Alabama | 7 |
| New Jersey | 7 |
| Wisconsin | 7 |
| Oklahoma | 6 |
| Michigan | 5 |
| Colorado | 4 |
| Missouri | 4 |
| Virginia | 4 |
Your Rights
What to do if you have a complaint against First Investors Servicing Corporation, Atlanta, GA Branch
- Contact First Investors Servicing Corporation, Atlanta, GA Branch directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does First Investors Servicing Corporation, Atlanta, GA Branch have?
First Investors Servicing Corporation, Atlanta, GA Branch has 300 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about First Investors Servicing Corporation, Atlanta, GA Branch?
The most common issue reported is Improper use of your report with 60 complaints.
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How do I file a complaint against First Investors Servicing Corporation, Atlanta, GA Branch?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does First Investors Servicing Corporation, Atlanta, GA Branch respond to complaints on time?
First Investors Servicing Corporation, Atlanta, GA Branch has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.