Harvard Collections, LLC Consumer Complaints
Harvard Collections, LLC has received 740 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 740 total complaints on file with the CFPB.
- Most complaints are about Debt collection (629).
- Timely response rate: 89.2%.
- Consumer disputed rate: 20.3% of resolved complaints.
Complaints by Product
The following table shows how complaints against Harvard Collections, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 629 | 85.0% |
| Credit reporting, credit repair services, or other personal consumer reports | 51 | 6.9% |
| Credit reporting or other personal consumer reports | 49 | 6.6% |
| Credit reporting | 4 | 0.5% |
| Consumer Loan | 3 | 0.4% |
| Student loan | 3 | 0.4% |
| Credit card | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Harvard Collections, LLC.
Company Response Breakdown
When consumers file complaints, Harvard Collections, LLC responds in one of several ways. The breakdown below shows how Harvard Collections, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 680 | 91.9% |
| Closed | 49 | 6.6% |
| Closed with non-monetary relief | 11 | 1.5% |
Complaints by State
Top states where consumers have filed complaints against Harvard Collections, LLC.
| State | Complaints |
|---|---|
| Illinois | 186 |
| Florida | 102 |
| Texas | 81 |
| New York | 74 |
| Georgia | 33 |
| California | 24 |
| Indiana | 23 |
| Arizona | 18 |
| New Jersey | 18 |
| Missouri | 17 |
| Tennessee | 16 |
| Virginia | 14 |
| North Carolina | 11 |
| Arkansas | 10 |
| Minnesota | 10 |
| South Carolina | 9 |
| Nevada | 8 |
| Ohio | 8 |
| Pennsylvania | 8 |
| Wisconsin | 8 |
Your Rights
What to do if you have a complaint against Harvard Collections, LLC
- Contact Harvard Collections, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Harvard Collections, LLC have?
Harvard Collections, LLC has 740 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Harvard Collections, LLC?
The most common issue reported is Attempts to collect debt not owed with 250 complaints.
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How do I file a complaint against Harvard Collections, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Harvard Collections, LLC respond to complaints on time?
Harvard Collections, LLC has a 89.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.