MicroBilt / PRBC (formerly CL Verify) Consumer Complaints
MicroBilt / PRBC (formerly CL Verify) has received 1,874 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,874 total complaints on file with the CFPB.
- Most complaints are about Credit reporting or other personal consumer reports (1,492).
- Timely response rate: 92.4%.
- Consumer disputed rate: 8.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against MicroBilt / PRBC (formerly CL Verify) break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 1,492 | 79.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 348 | 18.6% |
| Credit reporting | 17 | 0.9% |
| Debt collection | 14 | 0.7% |
| Consumer Loan | 2 | 0.1% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about MicroBilt / PRBC (formerly CL Verify).
Company Response Breakdown
When consumers file complaints, MicroBilt / PRBC (formerly CL Verify) responds in one of several ways. The breakdown below shows how MicroBilt / PRBC (formerly CL Verify) has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,873 | 99.9% |
| Closed | 1 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against MicroBilt / PRBC (formerly CL Verify).
| State | Complaints |
|---|---|
| Florida | 412 |
| New York | 224 |
| Georgia | 183 |
| Texas | 159 |
| California | 151 |
| Mississippi | 111 |
| Pennsylvania | 66 |
| Illinois | 45 |
| Maryland | 45 |
| Michigan | 45 |
| New Jersey | 40 |
| Virginia | 38 |
| Tennessee | 36 |
| North Carolina | 35 |
| Massachusetts | 28 |
| Ohio | 27 |
| South Carolina | 25 |
| Louisiana | 19 |
| Nevada | 18 |
| District of Columbia | 14 |
Your Rights
What to do if you have a complaint against MicroBilt / PRBC (formerly CL Verify)
- Contact MicroBilt / PRBC (formerly CL Verify) directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does MicroBilt / PRBC (formerly CL Verify) have?
MicroBilt / PRBC (formerly CL Verify) has 1,874 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about MicroBilt / PRBC (formerly CL Verify)?
The most common issue reported is Incorrect information on your report with 743 complaints.
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How do I file a complaint against MicroBilt / PRBC (formerly CL Verify)?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does MicroBilt / PRBC (formerly CL Verify) respond to complaints on time?
MicroBilt / PRBC (formerly CL Verify) has a 92.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.