Key Takeaways

  • 1,933 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (1,541).
  • Timely response rate: 84.2%.
  • Consumer disputed rate: 14.9% of resolved complaints.
1,933 Total complaints
84.2% Timely response rate
14.9% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Midwest Recovery Systems break down by financial product category.

Product Complaints % of Total
Debt collection 1,541 79.7%
Credit reporting, credit repair services, or other personal consumer reports 318 16.5%
Payday loan 35 1.8%
Payday loan, title loan, or personal loan 29 1.5%
Credit reporting 5 0.3%
Consumer Loan 2 0.1%
Bank account or service 1 0.1%
Credit card 1 0.1%
Credit card or prepaid card 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Midwest Recovery Systems.

Attempts to collect debt not owed 622
Written notification about debt 405
Incorrect information on your report 261
Cont'd attempts collect debt not owed 185
Disclosure verification of debt 94
False statements or representation 83
Took or threatened to take negative or legal action 83
Communication tactics 43
Problem with a credit reporting company's investigation into an existing problem 41
Can't contact lender 17

Company Response Breakdown

When consumers file complaints, Midwest Recovery Systems responds in one of several ways. The breakdown below shows how Midwest Recovery Systems has resolved complaints.

Response Count Percentage
Closed with explanation 1,920 99.3%
Closed 11 0.6%
Closed with monetary relief 1 0.1%
Closed with non-monetary relief 1 0.1%

Complaints by State

Top states where consumers have filed complaints against Midwest Recovery Systems.

Your Rights

What to do if you have a complaint against Midwest Recovery Systems

  1. Contact Midwest Recovery Systems directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Midwest Recovery Systems have?

    Midwest Recovery Systems has 1,933 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Midwest Recovery Systems?

    The most common issue reported is Attempts to collect debt not owed with 622 complaints.

  • How do I file a complaint against Midwest Recovery Systems?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Midwest Recovery Systems respond to complaints on time?

    Midwest Recovery Systems has a 84.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.