Key Takeaways

  • 149 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (89).
  • Timely response rate: 94.0%.
  • Consumer disputed rate: 14.3% of resolved complaints.
149 Total complaints
94.0% Timely response rate
14.3% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against National Recoveries, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 89 59.7%
Student loan 57 38.3%
Credit card 1 0.7%
Credit reporting, credit repair services, or other personal consumer reports 1 0.7%
Mortgage 1 0.7%

Most Common Issues

These are the specific issues consumers most frequently report about National Recoveries, Inc..

Dealing with your lender or servicer 32
Attempts to collect debt not owed 23
Written notification about debt 16
Took or threatened to take negative or legal action 11
Dealing with my lender or servicer 10
False statements or representation 10
Cont'd attempts collect debt not owed 9
Disclosure verification of debt 7
Struggling to repay your loan 7
Can't repay my loan 6

Company Response Breakdown

When consumers file complaints, National Recoveries, Inc. responds in one of several ways. The breakdown below shows how National Recoveries, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 123 82.6%
Closed 25 16.8%
Closed with non-monetary relief 1 0.7%

Complaints by State

Top states where consumers have filed complaints against National Recoveries, Inc..

Your Rights

What to do if you have a complaint against National Recoveries, Inc.

  1. Contact National Recoveries, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does National Recoveries, Inc. have?

    National Recoveries, Inc. has 149 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about National Recoveries, Inc.?

    The most common issue reported is Dealing with your lender or servicer with 32 complaints.

  • How do I file a complaint against National Recoveries, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does National Recoveries, Inc. respond to complaints on time?

    National Recoveries, Inc. has a 94.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.