Pinnacle Credit Services, LLC Consumer Complaints
Pinnacle Credit Services, LLC has received 1,046 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,046 total complaints on file with the CFPB.
- Most complaints are about Debt collection (990).
- Timely response rate: 99.7%.
- Consumer disputed rate: 26.6% of resolved complaints.
Complaints by Product
The following table shows how complaints against Pinnacle Credit Services, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 990 | 94.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 28 | 2.7% |
| Credit reporting | 17 | 1.6% |
| Consumer Loan | 7 | 0.7% |
| Bank account or service | 2 | 0.2% |
| Credit card | 1 | 0.1% |
| Credit card or prepaid card | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Pinnacle Credit Services, LLC.
Company Response Breakdown
When consumers file complaints, Pinnacle Credit Services, LLC responds in one of several ways. The breakdown below shows how Pinnacle Credit Services, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 895 | 85.6% |
| Closed with non-monetary relief | 114 | 10.9% |
| Closed | 37 | 3.5% |
Complaints by State
Top states where consumers have filed complaints against Pinnacle Credit Services, LLC.
| State | Complaints |
|---|---|
| California | 147 |
| Florida | 109 |
| Texas | 106 |
| New York | 79 |
| Georgia | 51 |
| Ohio | 47 |
| Pennsylvania | 44 |
| Virginia | 30 |
| Washington | 28 |
| Illinois | 27 |
| New Jersey | 27 |
| Maryland | 24 |
| South Carolina | 22 |
| Tennessee | 22 |
| Alabama | 21 |
| Arizona | 20 |
| Michigan | 20 |
| Louisiana | 19 |
| Maine | 17 |
| Colorado | 14 |
Your Rights
What to do if you have a complaint against Pinnacle Credit Services, LLC
- Contact Pinnacle Credit Services, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Pinnacle Credit Services, LLC have?
Pinnacle Credit Services, LLC has 1,046 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Pinnacle Credit Services, LLC?
The most common issue reported is Cont'd attempts collect debt not owed with 435 complaints.
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How do I file a complaint against Pinnacle Credit Services, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Pinnacle Credit Services, LLC respond to complaints on time?
Pinnacle Credit Services, LLC has a 99.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.