Key Takeaways

  • 2,787 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (2,155).
  • Timely response rate: 78.6%.
  • Consumer disputed rate: 46.9% of resolved complaints.
2,787 Total complaints
78.6% Timely response rate
46.9% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Rent Recovery Solutions break down by financial product category.

Product Complaints % of Total
Debt collection 2,155 77.3%
Credit reporting or other personal consumer reports 401 14.4%
Credit reporting, credit repair services, or other personal consumer reports 187 6.7%
Credit reporting 26 0.9%
Debt or credit management 7 0.3%
Mortgage 5 0.2%
Credit card 2 0.1%
Credit card or prepaid card 2 0.1%
Consumer Loan 1 0.0%
Money transfer, virtual currency, or money service 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about Rent Recovery Solutions.

Attempts to collect debt not owed 914
Written notification about debt 423
False statements or representation 341
Incorrect information on your report 285
Took or threatened to take negative or legal action 257
Improper use of your report 154
Cont'd attempts collect debt not owed 92
Problem with a company's investigation into an existing problem 91
Disclosure verification of debt 53
Communication tactics 47

Company Response Breakdown

When consumers file complaints, Rent Recovery Solutions responds in one of several ways. The breakdown below shows how Rent Recovery Solutions has resolved complaints.

Response Count Percentage
Closed with explanation 2,266 81.3%
Untimely response 519 18.6%
Closed with non-monetary relief 2 0.1%

Complaints by State

Top states where consumers have filed complaints against Rent Recovery Solutions.

Your Rights

What to do if you have a complaint against Rent Recovery Solutions

  1. Contact Rent Recovery Solutions directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Rent Recovery Solutions have?

    Rent Recovery Solutions has 2,787 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Rent Recovery Solutions?

    The most common issue reported is Attempts to collect debt not owed with 914 complaints.

  • How do I file a complaint against Rent Recovery Solutions?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Rent Recovery Solutions respond to complaints on time?

    Rent Recovery Solutions has a 78.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.