Service Finance Holdings, LLC Consumer Complaints
Service Finance Holdings, LLC has received 170 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 170 total complaints on file with the CFPB.
- Most complaints are about Payday loan, title loan, or personal loan (64).
- Timely response rate: 99.4%.
- Consumer disputed rate: 36.4% of resolved complaints.
Complaints by Product
The following table shows how complaints against Service Finance Holdings, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Payday loan, title loan, or personal loan | 64 | 37.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 46 | 27.1% |
| Debt collection | 42 | 24.7% |
| Consumer Loan | 8 | 4.7% |
| Mortgage | 8 | 4.7% |
| Checking or savings account | 1 | 0.6% |
| Credit card or prepaid card | 1 | 0.6% |
Most Common Issues
These are the specific issues consumers most frequently report about Service Finance Holdings, LLC.
Company Response Breakdown
When consumers file complaints, Service Finance Holdings, LLC responds in one of several ways. The breakdown below shows how Service Finance Holdings, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 132 | 77.6% |
| Closed with non-monetary relief | 27 | 15.9% |
| Closed with monetary relief | 11 | 6.5% |
Complaints by State
Top states where consumers have filed complaints against Service Finance Holdings, LLC.
| State | Complaints |
|---|---|
| Florida | 25 |
| Texas | 18 |
| California | 14 |
| Colorado | 10 |
| Utah | 10 |
| North Carolina | 9 |
| Maryland | 7 |
| New Jersey | 7 |
| Georgia | 6 |
| New York | 6 |
| Michigan | 5 |
| Ohio | 5 |
| Virginia | 5 |
| Arizona | 4 |
| Illinois | 4 |
| Minnesota | 4 |
| Pennsylvania | 4 |
| Tennessee | 4 |
| Missouri | 3 |
| Washington | 3 |
Your Rights
What to do if you have a complaint against Service Finance Holdings, LLC
- Contact Service Finance Holdings, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Service Finance Holdings, LLC have?
Service Finance Holdings, LLC has 170 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Service Finance Holdings, LLC?
The most common issue reported is Incorrect information on your report with 28 complaints.
-
How do I file a complaint against Service Finance Holdings, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Service Finance Holdings, LLC respond to complaints on time?
Service Finance Holdings, LLC has a 99.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.