Key Takeaways

  • 6,066 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (4,928).
  • Timely response rate: 99.9%.
  • Consumer disputed rate: 0.0% of resolved complaints.
6,066 Total complaints
99.9% Timely response rate
0.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against T.S. Holdings break down by financial product category.

Product Complaints % of Total
Debt collection 4,928 81.2%
Credit reporting or other personal consumer reports 825 13.6%
Credit reporting, credit repair services, or other personal consumer reports 295 4.9%
Debt or credit management 15 0.2%
Credit card 1 0.0%
Credit card or prepaid card 1 0.0%
Payday loan, title loan, or personal loan 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about T.S. Holdings.

Attempts to collect debt not owed 1,995
Written notification about debt 968
False statements or representation 848
Took or threatened to take negative or legal action 654
Incorrect information on your report 615
Communication tactics 396
Improper use of your report 212
Problem with a company's investigation into an existing problem 185
Problem with a credit reporting company's investigation into an existing problem 85
Threatened to contact someone or share information improperly 56

Company Response Breakdown

When consumers file complaints, T.S. Holdings responds in one of several ways. The breakdown below shows how T.S. Holdings has resolved complaints.

Response Count Percentage
Closed with explanation 5,029 82.9%
Closed with non-monetary relief 1,023 16.9%
Closed with monetary relief 10 0.2%
In progress 4 0.1%

Complaints by State

Top states where consumers have filed complaints against T.S. Holdings.

Your Rights

What to do if you have a complaint against T.S. Holdings

  1. Contact T.S. Holdings directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does T.S. Holdings have?

    T.S. Holdings has 6,066 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about T.S. Holdings?

    The most common issue reported is Attempts to collect debt not owed with 1,995 complaints.

  • How do I file a complaint against T.S. Holdings?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does T.S. Holdings respond to complaints on time?

    T.S. Holdings has a 99.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.