Key Takeaways

  • 1,046 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (936).
  • Timely response rate: 97.0%.
  • Consumer disputed rate: 16.6% of resolved complaints.
1,046 Total complaints
97.0% Timely response rate
16.6% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against URS Holding, LLC break down by financial product category.

Product Complaints % of Total
Debt collection 936 89.5%
Student loan 59 5.6%
Credit reporting, credit repair services, or other personal consumer reports 17 1.6%
Credit card 9 0.9%
Consumer Loan 7 0.7%
Vehicle loan or lease 7 0.7%
Credit card or prepaid card 4 0.4%
Credit reporting or other personal consumer reports 3 0.3%
Mortgage 2 0.2%
Bank account or service 1 0.1%
Credit reporting 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about URS Holding, LLC.

Communication tactics 263
Cont'd attempts collect debt not owed 168
Attempts to collect debt not owed 106
Written notification about debt 93
Improper contact or sharing of info 87
False statements or representation 78
Disclosure verification of debt 69
Threatened to contact someone or share information improperly 32
Dealing with my lender or servicer 29
Took or threatened to take negative or legal action 24

Company Response Breakdown

When consumers file complaints, URS Holding, LLC responds in one of several ways. The breakdown below shows how URS Holding, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 947 90.5%
Closed 54 5.2%
Closed with non-monetary relief 28 2.7%
Untimely response 12 1.1%
Closed with monetary relief 5 0.5%

Complaints by State

Top states where consumers have filed complaints against URS Holding, LLC.

Your Rights

What to do if you have a complaint against URS Holding, LLC

  1. Contact URS Holding, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does URS Holding, LLC have?

    URS Holding, LLC has 1,046 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about URS Holding, LLC?

    The most common issue reported is Communication tactics with 263 complaints.

  • How do I file a complaint against URS Holding, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does URS Holding, LLC respond to complaints on time?

    URS Holding, LLC has a 97.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.