Key Takeaways

  • 206 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (162).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 43.8% of resolved complaints.
206 Total complaints
100.0% Timely response rate
43.8% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Valentine and Kebartas, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 162 78.6%
Student loan 39 18.9%
Credit reporting, credit repair services, or other personal consumer reports 4 1.9%
Credit card 1 0.5%

Most Common Issues

These are the specific issues consumers most frequently report about Valentine and Kebartas, Inc..

Communication tactics 48
Dealing with my lender or servicer 36
Cont'd attempts collect debt not owed 34
Attempts to collect debt not owed 17
False statements or representation 12
Written notification about debt 12
Took or threatened to take negative or legal action 11
Threatened to contact someone or share information improperly 9
Disclosure verification of debt 6
Electronic communications 6

Company Response Breakdown

When consumers file complaints, Valentine and Kebartas, Inc. responds in one of several ways. The breakdown below shows how Valentine and Kebartas, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 205 99.5%
Closed with monetary relief 1 0.5%

Complaints by State

Top states where consumers have filed complaints against Valentine and Kebartas, Inc..

Your Rights

What to do if you have a complaint against Valentine and Kebartas, Inc.

  1. Contact Valentine and Kebartas, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Valentine and Kebartas, Inc. have?

    Valentine and Kebartas, Inc. has 206 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Valentine and Kebartas, Inc.?

    The most common issue reported is Communication tactics with 48 complaints.

  • How do I file a complaint against Valentine and Kebartas, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Valentine and Kebartas, Inc. respond to complaints on time?

    Valentine and Kebartas, Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.