Ability Recovery Services, LLC Consumer Complaints
Ability Recovery Services, LLC has received 3,699 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 3,699 total complaints on file with the CFPB.
- Most complaints are about Debt collection (2,985).
- Timely response rate: 98.1%.
- Consumer disputed rate: 32.1% of resolved complaints.
Complaints by Product
The following table shows how complaints against Ability Recovery Services, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 2,985 | 80.7% |
| Credit reporting or other personal consumer reports | 392 | 10.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 289 | 7.8% |
| Student loan | 15 | 0.4% |
| Debt or credit management | 6 | 0.2% |
| Credit reporting | 4 | 0.1% |
| Credit card | 3 | 0.1% |
| Credit card or prepaid card | 2 | 0.1% |
| Consumer Loan | 1 | 0.0% |
| Money transfer, virtual currency, or money service | 1 | 0.0% |
| Payday loan, title loan, or personal loan | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Ability Recovery Services, LLC.
Company Response Breakdown
When consumers file complaints, Ability Recovery Services, LLC responds in one of several ways. The breakdown below shows how Ability Recovery Services, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,674 | 99.3% |
| Closed with monetary relief | 20 | 0.5% |
| Closed | 2 | 0.1% |
| Untimely response | 2 | 0.1% |
| Closed with non-monetary relief | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against Ability Recovery Services, LLC.
| State | Complaints |
|---|---|
| Texas | 668 |
| Florida | 550 |
| Georgia | 378 |
| Louisiana | 165 |
| North Carolina | 154 |
| Pennsylvania | 149 |
| New York | 116 |
| Illinois | 115 |
| Ohio | 107 |
| South Carolina | 105 |
| California | 102 |
| Alabama | 100 |
| Tennessee | 87 |
| Virginia | 84 |
| Maryland | 80 |
| Arizona | 68 |
| Mississippi | 67 |
| Michigan | 64 |
| New Jersey | 57 |
| Indiana | 45 |
Your Rights
What to do if you have a complaint against Ability Recovery Services, LLC
- Contact Ability Recovery Services, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Ability Recovery Services, LLC have?
Ability Recovery Services, LLC has 3,699 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Ability Recovery Services, LLC?
The most common issue reported is Attempts to collect debt not owed with 1,376 complaints.
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How do I file a complaint against Ability Recovery Services, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Ability Recovery Services, LLC respond to complaints on time?
Ability Recovery Services, LLC has a 98.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.