Key Takeaways

  • 413 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (326).
  • Timely response rate: 99.5%.
  • Consumer disputed rate: 15.7% of resolved complaints.
413 Total complaints
99.5% Timely response rate
15.7% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Account Control Technology, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 326 78.9%
Student loan 64 15.5%
Credit reporting, credit repair services, or other personal consumer reports 22 5.3%
Money transfer, virtual currency, or money service 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Account Control Technology, Inc..

Communication tactics 71
Attempts to collect debt not owed 60
Written notification about debt 43
Cont'd attempts collect debt not owed 36
False statements or representation 36
Dealing with my lender or servicer 31
Improper contact or sharing of info 29
Disclosure verification of debt 22
Dealing with your lender or servicer 21
Threatened to contact someone or share information improperly 12

Company Response Breakdown

When consumers file complaints, Account Control Technology, Inc. responds in one of several ways. The breakdown below shows how Account Control Technology, Inc. has resolved complaints.

Response Count Percentage
Closed with non-monetary relief 218 52.8%
Closed with explanation 186 45%
Closed 9 2.2%

Complaints by State

Top states where consumers have filed complaints against Account Control Technology, Inc..

Your Rights

What to do if you have a complaint against Account Control Technology, Inc.

  1. Contact Account Control Technology, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Account Control Technology, Inc. have?

    Account Control Technology, Inc. has 413 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Account Control Technology, Inc.?

    The most common issue reported is Communication tactics with 71 complaints.

  • How do I file a complaint against Account Control Technology, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Account Control Technology, Inc. respond to complaints on time?

    Account Control Technology, Inc. has a 99.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.