Key Takeaways

  • 1,025 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (964).
  • Timely response rate: 99.3%.
  • Consumer disputed rate: 16.3% of resolved complaints.
1,025 Total complaints
99.3% Timely response rate
16.3% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Alliance One, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 964 94.0%
Credit reporting or other personal consumer reports 20 2.0%
Credit reporting, credit repair services, or other personal consumer reports 17 1.7%
Credit reporting 9 0.9%
Credit card 5 0.5%
Debt or credit management 3 0.3%
Mortgage 3 0.3%
Bank account or service 2 0.2%
Money transfer, virtual currency, or money service 1 0.1%
Student loan 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Alliance One, Inc..

Cont'd attempts collect debt not owed 239
Attempts to collect debt not owed 182
False statements or representation 127
Communication tactics 111
Disclosure verification of debt 110
Written notification about debt 104
Improper contact or sharing of info 29
Took or threatened to take negative or legal action 29
Taking/threatening an illegal action 17
Incorrect information on your report 16

Company Response Breakdown

When consumers file complaints, Alliance One, Inc. responds in one of several ways. The breakdown below shows how Alliance One, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 620 60.5%
Closed with non-monetary relief 399 38.9%
Closed with monetary relief 5 0.5%
In progress 1 0.1%

Complaints by State

Top states where consumers have filed complaints against Alliance One, Inc..

Your Rights

What to do if you have a complaint against Alliance One, Inc.

  1. Contact Alliance One, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Alliance One, Inc. have?

    Alliance One, Inc. has 1,025 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Alliance One, Inc.?

    The most common issue reported is Cont'd attempts collect debt not owed with 239 complaints.

  • How do I file a complaint against Alliance One, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Alliance One, Inc. respond to complaints on time?

    Alliance One, Inc. has a 99.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.