Ascent Holding Co Consumer Complaints
Ascent Holding Co has received 120 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 120 total complaints on file with the CFPB.
- Most complaints are about Student loan (82).
- Timely response rate: 96.7%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Ascent Holding Co break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Student loan | 82 | 68.3% |
| Credit reporting or other personal consumer reports | 26 | 21.7% |
| Debt collection | 8 | 6.7% |
| Payday loan, title loan, personal loan, or advance loan | 3 | 2.5% |
| Credit reporting, credit repair services, or other personal consumer reports | 1 | 0.8% |
Most Common Issues
These are the specific issues consumers most frequently report about Ascent Holding Co.
Company Response Breakdown
When consumers file complaints, Ascent Holding Co responds in one of several ways. The breakdown below shows how Ascent Holding Co has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 119 | 99.2% |
| Closed with non-monetary relief | 1 | 0.8% |
Complaints by State
Top states where consumers have filed complaints against Ascent Holding Co.
| State | Complaints |
|---|---|
| California | 18 |
| Texas | 15 |
| Florida | 11 |
| New York | 10 |
| Illinois | 6 |
| Pennsylvania | 6 |
| Georgia | 5 |
| Ohio | 5 |
| Maryland | 3 |
| New Jersey | 3 |
| Tennessee | 3 |
| Washington | 3 |
| Arkansas | 2 |
| Arizona | 2 |
| Hawaii | 2 |
| Massachusetts | 2 |
| Michigan | 2 |
| Minnesota | 2 |
| North Carolina | 2 |
| Nevada | 2 |
Your Rights
What to do if you have a complaint against Ascent Holding Co
- Contact Ascent Holding Co directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Ascent Holding Co have?
Ascent Holding Co has 120 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Ascent Holding Co?
The most common issue reported is Incorrect information on your report with 27 complaints.
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How do I file a complaint against Ascent Holding Co?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Ascent Holding Co respond to complaints on time?
Ascent Holding Co has a 96.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.