Avantus, LLC Consumer Complaints
Avantus, LLC has received 56 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 56 total complaints on file with the CFPB.
- Most complaints are about Credit reporting, credit repair services, or other personal consumer reports (44).
- Timely response rate: 100.0%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Avantus, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 44 | 78.6% |
| Credit reporting | 7 | 12.5% |
| Mortgage | 2 | 3.6% |
| Consumer Loan | 1 | 1.8% |
| Credit card or prepaid card | 1 | 1.8% |
| Vehicle loan or lease | 1 | 1.8% |
Most Common Issues
These are the specific issues consumers most frequently report about Avantus, LLC.
Company Response Breakdown
When consumers file complaints, Avantus, LLC responds in one of several ways. The breakdown below shows how Avantus, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 56 | 100% |
Complaints by State
Top states where consumers have filed complaints against Avantus, LLC.
| State | Complaints |
|---|---|
| California | 6 |
| Connecticut | 6 |
| Florida | 5 |
| Georgia | 5 |
| Massachusetts | 5 |
| Texas | 5 |
| Maryland | 4 |
| Illinois | 3 |
| District of Columbia | 2 |
| Michigan | 2 |
| New York | 2 |
| Arizona | 1 |
| Louisiana | 1 |
| Mississippi | 1 |
| New Jersey | 1 |
| Ohio | 1 |
| Pennsylvania | 1 |
| Rhode Island | 1 |
| South Carolina | 1 |
| Virginia | 1 |
Your Rights
What to do if you have a complaint against Avantus, LLC
- Contact Avantus, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Avantus, LLC have?
Avantus, LLC has 56 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Avantus, LLC?
The most common issue reported is Improper use of your report with 31 complaints.
-
How do I file a complaint against Avantus, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Avantus, LLC respond to complaints on time?
Avantus, LLC has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.