Key Takeaways

  • 294 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting or other personal consumer reports (120).
  • Timely response rate: 99.3%.
  • Consumer disputed rate: 0.0% of resolved complaints.
294 Total complaints
99.3% Timely response rate
0.0% Consumer disputed rate
Credit reporting or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against Bridge IT, Inc. break down by financial product category.

Product Complaints % of Total
Credit reporting or other personal consumer reports 120 40.8%
Payday loan, title loan, personal loan, or advance loan 73 24.8%
Debt collection 29 9.9%
Credit reporting, credit repair services, or other personal consumer reports 20 6.8%
Payday loan, title loan, or personal loan 17 5.8%
Debt or credit management 10 3.4%
Checking or savings account 9 3.1%
Credit card 8 2.7%
Money transfer, virtual currency, or money service 7 2.4%
Prepaid card 1 0.3%

Most Common Issues

These are the specific issues consumers most frequently report about Bridge IT, Inc..

Incorrect information on your report 81
Improper use of your report 36
Can't stop withdrawals from your bank account 23
Problem with a company's investigation into an existing problem 23
Can't contact lender or servicer 10
Attempts to collect debt not owed 9
Charged fees or interest you didn't expect 9
Communication tactics 7
Confusing or misleading advertising or marketing 6
Money was taken from your bank account on the wrong day or for the wrong amount 6

Company Response Breakdown

When consumers file complaints, Bridge IT, Inc. responds in one of several ways. The breakdown below shows how Bridge IT, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 282 95.9%
Closed with non-monetary relief 10 3.4%
Closed with monetary relief 2 0.7%

Complaints by State

Top states where consumers have filed complaints against Bridge IT, Inc..

Your Rights

What to do if you have a complaint against Bridge IT, Inc.

  1. Contact Bridge IT, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Bridge IT, Inc. have?

    Bridge IT, Inc. has 294 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Bridge IT, Inc.?

    The most common issue reported is Incorrect information on your report with 81 complaints.

  • How do I file a complaint against Bridge IT, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Bridge IT, Inc. respond to complaints on time?

    Bridge IT, Inc. has a 99.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.