Garrison Investment Group Consumer Complaints
Garrison Investment Group has received 143 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 143 total complaints on file with the CFPB.
- Most complaints are about Credit reporting or other personal consumer reports (34).
- Timely response rate: 97.2%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Garrison Investment Group break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 34 | 23.8% |
| Payday loan, title loan, personal loan, or advance loan | 34 | 23.8% |
| Debt collection | 27 | 18.9% |
| Payday loan, title loan, or personal loan | 22 | 15.4% |
| Credit reporting, credit repair services, or other personal consumer reports | 18 | 12.6% |
| Credit card | 4 | 2.8% |
| Mortgage | 2 | 1.4% |
| Consumer Loan | 1 | 0.7% |
| Debt or credit management | 1 | 0.7% |
Most Common Issues
These are the specific issues consumers most frequently report about Garrison Investment Group.
Company Response Breakdown
When consumers file complaints, Garrison Investment Group responds in one of several ways. The breakdown below shows how Garrison Investment Group has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 142 | 99.3% |
| Closed with non-monetary relief | 1 | 0.7% |
Complaints by State
Top states where consumers have filed complaints against Garrison Investment Group.
| State | Complaints |
|---|---|
| Florida | 22 |
| California | 15 |
| Texas | 15 |
| Maryland | 10 |
| Georgia | 9 |
| New Jersey | 8 |
| Michigan | 7 |
| North Carolina | 6 |
| Pennsylvania | 6 |
| New York | 5 |
| Ohio | 5 |
| Virginia | 4 |
| Alabama | 3 |
| Arizona | 3 |
| Missouri | 3 |
| Washington | 3 |
| Louisiana | 2 |
| Massachusetts | 2 |
| Nevada | 2 |
| Arkansas | 1 |
Your Rights
What to do if you have a complaint against Garrison Investment Group
- Contact Garrison Investment Group directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Garrison Investment Group have?
Garrison Investment Group has 143 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Garrison Investment Group?
The most common issue reported is Improper use of your report with 28 complaints.
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How do I file a complaint against Garrison Investment Group?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Garrison Investment Group respond to complaints on time?
Garrison Investment Group has a 97.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.