Greensky Operations, LLC Consumer Complaints
Greensky Operations, LLC has received 456 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 456 total complaints on file with the CFPB.
- Most complaints are about Payday loan, title loan, personal loan, or advance loan (194).
- Timely response rate: 99.8%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Greensky Operations, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 194 | 42.5% |
| Credit reporting or other personal consumer reports | 158 | 34.6% |
| Debt collection | 69 | 15.1% |
| Credit card | 30 | 6.6% |
| Checking or savings account | 1 | 0.2% |
| Debt or credit management | 1 | 0.2% |
| Money transfer, virtual currency, or money service | 1 | 0.2% |
| Mortgage | 1 | 0.2% |
| Payday loan, title loan, or personal loan | 1 | 0.2% |
Most Common Issues
These are the specific issues consumers most frequently report about Greensky Operations, LLC.
Company Response Breakdown
When consumers file complaints, Greensky Operations, LLC responds in one of several ways. The breakdown below shows how Greensky Operations, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 369 | 80.9% |
| Closed with non-monetary relief | 78 | 17.1% |
| Closed with monetary relief | 9 | 2% |
Complaints by State
Top states where consumers have filed complaints against Greensky Operations, LLC.
| State | Complaints |
|---|---|
| California | 59 |
| Texas | 52 |
| Florida | 38 |
| Georgia | 21 |
| New York | 21 |
| North Carolina | 20 |
| Pennsylvania | 20 |
| Virginia | 19 |
| New Jersey | 18 |
| Illinois | 15 |
| Arizona | 14 |
| Massachusetts | 12 |
| Connecticut | 11 |
| South Carolina | 11 |
| Colorado | 10 |
| Maryland | 10 |
| Michigan | 10 |
| Minnesota | 10 |
| Tennessee | 10 |
| Ohio | 9 |
Your Rights
What to do if you have a complaint against Greensky Operations, LLC
- Contact Greensky Operations, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Greensky Operations, LLC have?
Greensky Operations, LLC has 456 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Greensky Operations, LLC?
The most common issue reported is Incorrect information on your report with 90 complaints.
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How do I file a complaint against Greensky Operations, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Greensky Operations, LLC respond to complaints on time?
Greensky Operations, LLC has a 99.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.