Key Takeaways

  • 7,105 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting or other personal consumer reports (4,459).
  • Timely response rate: 98.3%.
  • Consumer disputed rate: 16.7% of resolved complaints.
7,105 Total complaints
98.3% Timely response rate
16.7% Consumer disputed rate
Credit reporting or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against ID Analytics, Inc. break down by financial product category.

Product Complaints % of Total
Credit reporting or other personal consumer reports 4,459 62.8%
Credit reporting, credit repair services, or other personal consumer reports 2,557 36.0%
Credit reporting 33 0.5%
Debt collection 18 0.3%
Vehicle loan or lease 14 0.2%
Credit card or prepaid card 10 0.1%
Debt or credit management 6 0.1%
Credit card 3 0.0%
Checking or savings account 1 0.0%
Consumer Loan 1 0.0%
Money transfer, virtual currency, or money service 1 0.0%
Other financial service 1 0.0%
Payday loan, title loan, or personal loan 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about ID Analytics, Inc..

Incorrect information on your report 4,355
Improper use of your report 1,148
Problem with fraud alerts or security freezes 638
Unable to get your credit report or credit score 311
Problem with a company's investigation into an existing problem 287
Problem with a credit reporting company's investigation into an existing problem 238
Problem with a company's investigation into an existing issue 19
Credit monitoring or identity theft protection services 14
Getting a credit card 12
Incorrect information on credit report 12

Company Response Breakdown

When consumers file complaints, ID Analytics, Inc. responds in one of several ways. The breakdown below shows how ID Analytics, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 5,390 75.9%
Closed with non-monetary relief 1,624 22.9%
In progress 87 1.2%
Closed 4 0.1%

Complaints by State

Top states where consumers have filed complaints against ID Analytics, Inc..

Your Rights

What to do if you have a complaint against ID Analytics, Inc.

  1. Contact ID Analytics, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does ID Analytics, Inc. have?

    ID Analytics, Inc. has 7,105 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about ID Analytics, Inc.?

    The most common issue reported is Incorrect information on your report with 4,355 complaints.

  • How do I file a complaint against ID Analytics, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does ID Analytics, Inc. respond to complaints on time?

    ID Analytics, Inc. has a 98.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.