LendingPoint Holdings LLC Consumer Complaints
LendingPoint Holdings LLC has received 712 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 712 total complaints on file with the CFPB.
- Most complaints are about Debt collection (154).
- Timely response rate: 97.1%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against LendingPoint Holdings LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 154 | 21.6% |
| Credit reporting or other personal consumer reports | 135 | 19.0% |
| Credit reporting, credit repair services, or other personal consumer reports | 135 | 19.0% |
| Payday loan, title loan, personal loan, or advance loan | 135 | 19.0% |
| Payday loan, title loan, or personal loan | 125 | 17.6% |
| Consumer Loan | 6 | 0.8% |
| Credit card or prepaid card | 5 | 0.7% |
| Checking or savings account | 4 | 0.6% |
| Credit card | 4 | 0.6% |
| Money transfer, virtual currency, or money service | 4 | 0.6% |
| Vehicle loan or lease | 2 | 0.3% |
| Credit reporting | 1 | 0.1% |
| Debt or credit management | 1 | 0.1% |
| Prepaid card | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about LendingPoint Holdings LLC.
Company Response Breakdown
When consumers file complaints, LendingPoint Holdings LLC responds in one of several ways. The breakdown below shows how LendingPoint Holdings LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 602 | 84.6% |
| Closed with non-monetary relief | 70 | 9.8% |
| Closed with monetary relief | 25 | 3.5% |
| In progress | 11 | 1.5% |
| Closed | 4 | 0.6% |
Complaints by State
Top states where consumers have filed complaints against LendingPoint Holdings LLC.
| State | Complaints |
|---|---|
| California | 85 |
| Florida | 84 |
| Texas | 77 |
| Georgia | 61 |
| North Carolina | 31 |
| Pennsylvania | 27 |
| New York | 25 |
| New Jersey | 24 |
| Virginia | 24 |
| Michigan | 22 |
| Illinois | 20 |
| Arizona | 19 |
| Missouri | 18 |
| Alabama | 16 |
| Tennessee | 15 |
| Ohio | 13 |
| Maryland | 11 |
| Minnesota | 11 |
| Indiana | 10 |
| Louisiana | 9 |
Your Rights
What to do if you have a complaint against LendingPoint Holdings LLC
- Contact LendingPoint Holdings LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does LendingPoint Holdings LLC have?
LendingPoint Holdings LLC has 712 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about LendingPoint Holdings LLC?
The most common issue reported is Incorrect information on your report with 134 complaints.
-
How do I file a complaint against LendingPoint Holdings LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does LendingPoint Holdings LLC respond to complaints on time?
LendingPoint Holdings LLC has a 97.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.