Key Takeaways

  • 150 total complaints on file with the CFPB.
  • Most complaints are about Student loan (115).
  • Timely response rate: 96.7%.
  • Consumer disputed rate: 17.4% of resolved complaints.
150 Total complaints
96.7% Timely response rate
17.4% Consumer disputed rate
Student loan Most common product

Complaints by Product

The following table shows how complaints against LendKey Technologies, Inc. break down by financial product category.

Product Complaints % of Total
Student loan 115 76.7%
Credit reporting or other personal consumer reports 10 6.7%
Credit reporting, credit repair services, or other personal consumer reports 10 6.7%
Debt collection 10 6.7%
Consumer Loan 3 2.0%
Payday loan, title loan, or personal loan 2 1.3%

Most Common Issues

These are the specific issues consumers most frequently report about LendKey Technologies, Inc..

Dealing with your lender or servicer 54
Struggling to repay your loan 30
Dealing with my lender or servicer 15
Incorrect information on your report 10
Getting a loan 8
Improper use of your report 8
Attempts to collect debt not owed 4
Can't repay my loan 4
Written notification about debt 4
Managing the loan or lease 2

Company Response Breakdown

When consumers file complaints, LendKey Technologies, Inc. responds in one of several ways. The breakdown below shows how LendKey Technologies, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 135 90%
Closed with non-monetary relief 11 7.3%
Closed with monetary relief 4 2.7%

Complaints by State

Top states where consumers have filed complaints against LendKey Technologies, Inc..

Your Rights

What to do if you have a complaint against LendKey Technologies, Inc.

  1. Contact LendKey Technologies, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does LendKey Technologies, Inc. have?

    LendKey Technologies, Inc. has 150 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about LendKey Technologies, Inc.?

    The most common issue reported is Dealing with your lender or servicer with 54 complaints.

  • How do I file a complaint against LendKey Technologies, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does LendKey Technologies, Inc. respond to complaints on time?

    LendKey Technologies, Inc. has a 96.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.