Key Takeaways

  • 4,195 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (3,590).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 16.4% of resolved complaints.
4,195 Total complaints
100.0% Timely response rate
16.4% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against The CBE Group, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 3,590 85.6%
Credit reporting or other personal consumer reports 342 8.2%
Credit reporting, credit repair services, or other personal consumer reports 221 5.3%
Student loan 13 0.3%
Credit reporting 8 0.2%
Debt or credit management 7 0.2%
Credit card 4 0.1%
Consumer Loan 3 0.1%
Bank account or service 1 0.0%
Checking or savings account 1 0.0%
Payday loan 1 0.0%
Payday loan, title loan, or personal loan 1 0.0%
Payday loan, title loan, personal loan, or advance loan 1 0.0%
Prepaid card 1 0.0%
Vehicle loan or lease 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about The CBE Group, Inc..

Attempts to collect debt not owed 1,428
Communication tactics 478
Written notification about debt 475
Cont'd attempts collect debt not owed 400
False statements or representation 330
Incorrect information on your report 310
Took or threatened to take negative or legal action 256
Improper use of your report 151
Disclosure verification of debt 94
Improper contact or sharing of info 51

Company Response Breakdown

When consumers file complaints, The CBE Group, Inc. responds in one of several ways. The breakdown below shows how The CBE Group, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 2,402 57.3%
Closed with non-monetary relief 1,790 42.7%
Closed with monetary relief 3 0.1%

Complaints by State

Top states where consumers have filed complaints against The CBE Group, Inc..

Your Rights

What to do if you have a complaint against The CBE Group, Inc.

  1. Contact The CBE Group, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does The CBE Group, Inc. have?

    The CBE Group, Inc. has 4,195 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about The CBE Group, Inc.?

    The most common issue reported is Attempts to collect debt not owed with 1,428 complaints.

  • How do I file a complaint against The CBE Group, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does The CBE Group, Inc. respond to complaints on time?

    The CBE Group, Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.