Key Takeaways

  • 145 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (109).
  • Timely response rate: 99.3%.
  • Consumer disputed rate: 18.4% of resolved complaints.
145 Total complaints
99.3% Timely response rate
18.4% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against The Regional Adjustment Bureau, Incorporated break down by financial product category.

Product Complaints % of Total
Debt collection 109 75.2%
Student loan 30 20.7%
Consumer Loan 4 2.8%
Mortgage 1 0.7%
Payday loan 1 0.7%

Most Common Issues

These are the specific issues consumers most frequently report about The Regional Adjustment Bureau, Incorporated.

Cont'd attempts collect debt not owed 31
Communication tactics 28
Improper contact or sharing of info 20
Dealing with my lender or servicer 18
Disclosure verification of debt 15
False statements or representation 6
Written notification about debt 6
Problems when you are unable to pay 5
Can't repay my loan 4
Dealing with your lender or servicer 4

Company Response Breakdown

When consumers file complaints, The Regional Adjustment Bureau, Incorporated responds in one of several ways. The breakdown below shows how The Regional Adjustment Bureau, Incorporated has resolved complaints.

Response Count Percentage
Closed with non-monetary relief 104 71.7%
Closed with explanation 38 26.2%
Closed 2 1.4%
Closed with monetary relief 1 0.7%

Complaints by State

Top states where consumers have filed complaints against The Regional Adjustment Bureau, Incorporated.

Your Rights

What to do if you have a complaint against The Regional Adjustment Bureau, Incorporated

  1. Contact The Regional Adjustment Bureau, Incorporated directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does The Regional Adjustment Bureau, Incorporated have?

    The Regional Adjustment Bureau, Incorporated has 145 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about The Regional Adjustment Bureau, Incorporated?

    The most common issue reported is Cont'd attempts collect debt not owed with 31 complaints.

  • How do I file a complaint against The Regional Adjustment Bureau, Incorporated?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does The Regional Adjustment Bureau, Incorporated respond to complaints on time?

    The Regional Adjustment Bureau, Incorporated has a 99.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.