Activehours Consumer Complaints
Activehours has received 249 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 249 total complaints on file with the CFPB.
- Most complaints are about Payday loan, title loan, personal loan, or advance loan (88).
- Timely response rate: 81.1%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Activehours break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 88 | 35.3% |
| Payday loan, title loan, or personal loan | 82 | 32.9% |
| Money transfer, virtual currency, or money service | 44 | 17.7% |
| Checking or savings account | 22 | 8.8% |
| Debt collection | 6 | 2.4% |
| Credit reporting or other personal consumer reports | 4 | 1.6% |
| Credit card or prepaid card | 2 | 0.8% |
| Credit card | 1 | 0.4% |
Most Common Issues
These are the specific issues consumers most frequently report about Activehours.
Company Response Breakdown
When consumers file complaints, Activehours responds in one of several ways. The breakdown below shows how Activehours has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 221 | 88.8% |
| Closed with monetary relief | 28 | 11.2% |
Complaints by State
Top states where consumers have filed complaints against Activehours.
| State | Complaints |
|---|---|
| California | 24 |
| Texas | 24 |
| Florida | 18 |
| New York | 15 |
| Georgia | 12 |
| Illinois | 11 |
| Michigan | 11 |
| North Carolina | 11 |
| Ohio | 10 |
| Arizona | 9 |
| Kentucky | 9 |
| Maryland | 9 |
| Pennsylvania | 8 |
| New Jersey | 6 |
| Tennessee | 6 |
| Arkansas | 5 |
| Missouri | 5 |
| South Carolina | 5 |
| Washington | 5 |
| Louisiana | 4 |
Your Rights
What to do if you have a complaint against Activehours
- Contact Activehours directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Activehours have?
Activehours has 249 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Activehours?
The most common issue reported is Money was taken from your bank account on the wrong day or for the wrong amount with 34 complaints.
-
How do I file a complaint against Activehours?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Activehours respond to complaints on time?
Activehours has a 81.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.