Colony Brands, Inc. Consumer Complaints
Colony Brands, Inc. has received 2,799 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 2,799 total complaints on file with the CFPB.
- Most complaints are about Debt collection (1,027).
- Timely response rate: 82.2%.
- Consumer disputed rate: 15.6% of resolved complaints.
Complaints by Product
The following table shows how complaints against Colony Brands, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 1,027 | 36.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 672 | 24.0% |
| Credit reporting or other personal consumer reports | 519 | 18.5% |
| Credit card | 261 | 9.3% |
| Credit card or prepaid card | 231 | 8.3% |
| Payday loan, title loan, or personal loan | 25 | 0.9% |
| Consumer Loan | 21 | 0.8% |
| Payday loan, title loan, personal loan, or advance loan | 11 | 0.4% |
| Credit reporting | 8 | 0.3% |
| Money transfer, virtual currency, or money service | 7 | 0.3% |
| Debt or credit management | 6 | 0.2% |
| Bank account or service | 4 | 0.1% |
| Checking or savings account | 4 | 0.1% |
| Prepaid card | 2 | 0.1% |
| Other financial service | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Colony Brands, Inc..
Company Response Breakdown
When consumers file complaints, Colony Brands, Inc. responds in one of several ways. The breakdown below shows how Colony Brands, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,459 | 87.9% |
| Untimely response | 219 | 7.8% |
| Closed | 74 | 2.6% |
| Closed with monetary relief | 25 | 0.9% |
| Closed with non-monetary relief | 21 | 0.8% |
| In progress | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against Colony Brands, Inc..
| State | Complaints |
|---|---|
| Texas | 254 |
| Florida | 248 |
| California | 205 |
| New York | 177 |
| Pennsylvania | 152 |
| Georgia | 146 |
| Illinois | 124 |
| North Carolina | 117 |
| Ohio | 86 |
| Virginia | 85 |
| Alabama | 81 |
| South Carolina | 81 |
| Maryland | 76 |
| New Jersey | 68 |
| Michigan | 66 |
| Tennessee | 65 |
| Arkansas | 64 |
| Louisiana | 54 |
| Massachusetts | 54 |
| Missouri | 52 |
Your Rights
What to do if you have a complaint against Colony Brands, Inc.
- Contact Colony Brands, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Colony Brands, Inc. have?
Colony Brands, Inc. has 2,799 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Colony Brands, Inc.?
The most common issue reported is Incorrect information on your report with 713 complaints.
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How do I file a complaint against Colony Brands, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Colony Brands, Inc. respond to complaints on time?
Colony Brands, Inc. has a 82.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.