Commonwealth Financial Systems, Inc. Consumer Complaints
Commonwealth Financial Systems, Inc. has received 4,136 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 4,136 total complaints on file with the CFPB.
- Most complaints are about Debt collection (3,569).
- Timely response rate: 95.2%.
- Consumer disputed rate: 30.8% of resolved complaints.
Complaints by Product
The following table shows how complaints against Commonwealth Financial Systems, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 3,569 | 86.3% |
| Credit reporting, credit repair services, or other personal consumer reports | 521 | 12.6% |
| Credit reporting | 17 | 0.4% |
| Credit reporting or other personal consumer reports | 16 | 0.4% |
| Consumer Loan | 3 | 0.1% |
| Payday loan, title loan, or personal loan | 3 | 0.1% |
| Credit card or prepaid card | 2 | 0.0% |
| Credit card | 1 | 0.0% |
| Debt or credit management | 1 | 0.0% |
| Money transfer, virtual currency, or money service | 1 | 0.0% |
| Mortgage | 1 | 0.0% |
| Other financial service | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Commonwealth Financial Systems, Inc..
Company Response Breakdown
When consumers file complaints, Commonwealth Financial Systems, Inc. responds in one of several ways. The breakdown below shows how Commonwealth Financial Systems, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 4,113 | 99.4% |
| Untimely response | 15 | 0.4% |
| Closed | 5 | 0.1% |
| Closed with monetary relief | 3 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Commonwealth Financial Systems, Inc..
| State | Complaints |
|---|---|
| Florida | 1,025 |
| Texas | 827 |
| Georgia | 308 |
| California | 158 |
| New Jersey | 143 |
| Ohio | 128 |
| Tennessee | 110 |
| Virginia | 109 |
| Louisiana | 106 |
| Maryland | 104 |
| Illinois | 103 |
| Pennsylvania | 101 |
| New York | 90 |
| Missouri | 72 |
| Arizona | 65 |
| Massachusetts | 57 |
| North Carolina | 57 |
| South Carolina | 57 |
| Alabama | 46 |
| Washington | 34 |
Your Rights
What to do if you have a complaint against Commonwealth Financial Systems, Inc.
- Contact Commonwealth Financial Systems, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Commonwealth Financial Systems, Inc. have?
Commonwealth Financial Systems, Inc. has 4,136 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Commonwealth Financial Systems, Inc.?
The most common issue reported is Attempts to collect debt not owed with 1,333 complaints.
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How do I file a complaint against Commonwealth Financial Systems, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Commonwealth Financial Systems, Inc. respond to complaints on time?
Commonwealth Financial Systems, Inc. has a 95.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.