Key Takeaways

  • 2,526 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (2,034).
  • Timely response rate: 99.7%.
  • Consumer disputed rate: 23.4% of resolved complaints.
2,526 Total complaints
99.7% Timely response rate
23.4% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Diversified Adjustment Service, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 2,034 80.5%
Credit reporting or other personal consumer reports 328 13.0%
Credit reporting, credit repair services, or other personal consumer reports 146 5.8%
Debt or credit management 7 0.3%
Credit card 5 0.2%
Credit reporting 4 0.2%
Checking or savings account 1 0.0%
Money transfer, virtual currency, or money service 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about Diversified Adjustment Service, Inc..

Attempts to collect debt not owed 960
Written notification about debt 369
Incorrect information on your report 246
False statements or representation 219
Communication tactics 154
Took or threatened to take negative or legal action 151
Improper use of your report 121
Cont'd attempts collect debt not owed 107
Problem with a company's investigation into an existing problem 70
Problem with a credit reporting company's investigation into an existing problem 32

Company Response Breakdown

When consumers file complaints, Diversified Adjustment Service, Inc. responds in one of several ways. The breakdown below shows how Diversified Adjustment Service, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 2,512 99.4%
Closed 14 0.6%

Complaints by State

Top states where consumers have filed complaints against Diversified Adjustment Service, Inc..

Your Rights

What to do if you have a complaint against Diversified Adjustment Service, Inc.

  1. Contact Diversified Adjustment Service, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Diversified Adjustment Service, Inc. have?

    Diversified Adjustment Service, Inc. has 2,526 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Diversified Adjustment Service, Inc.?

    The most common issue reported is Attempts to collect debt not owed with 960 complaints.

  • How do I file a complaint against Diversified Adjustment Service, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Diversified Adjustment Service, Inc. respond to complaints on time?

    Diversified Adjustment Service, Inc. has a 99.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.