MoneyLion Inc. Consumer Complaints
MoneyLion Inc. has received 3,492 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 3,492 total complaints on file with the CFPB.
- Most complaints are about Checking or savings account (738).
- Timely response rate: 94.1%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against MoneyLion Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Checking or savings account | 738 | 21.1% |
| Credit reporting or other personal consumer reports | 698 | 20.0% |
| Credit reporting, credit repair services, or other personal consumer reports | 521 | 14.9% |
| Debt collection | 495 | 14.2% |
| Payday loan, title loan, or personal loan | 424 | 12.1% |
| Payday loan, title loan, personal loan, or advance loan | 352 | 10.1% |
| Money transfer, virtual currency, or money service | 156 | 4.5% |
| Credit card or prepaid card | 57 | 1.6% |
| Debt or credit management | 19 | 0.5% |
| Credit card | 15 | 0.4% |
| Prepaid card | 8 | 0.2% |
| Payday loan | 7 | 0.2% |
| Consumer Loan | 1 | 0.0% |
| Mortgage | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about MoneyLion Inc..
Company Response Breakdown
When consumers file complaints, MoneyLion Inc. responds in one of several ways. The breakdown below shows how MoneyLion Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,925 | 83.8% |
| Closed with non-monetary relief | 345 | 9.9% |
| Closed with monetary relief | 222 | 6.4% |
Complaints by State
Top states where consumers have filed complaints against MoneyLion Inc..
| State | Complaints |
|---|---|
| California | 389 |
| Texas | 355 |
| Florida | 330 |
| Georgia | 263 |
| New York | 183 |
| North Carolina | 177 |
| Illinois | 134 |
| Pennsylvania | 134 |
| Arizona | 119 |
| New Jersey | 109 |
| Michigan | 108 |
| Ohio | 90 |
| South Carolina | 85 |
| Maryland | 82 |
| Virginia | 82 |
| Washington | 66 |
| Tennessee | 63 |
| Alabama | 61 |
| Louisiana | 57 |
| Missouri | 42 |
Your Rights
What to do if you have a complaint against MoneyLion Inc.
- Contact MoneyLion Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does MoneyLion Inc. have?
MoneyLion Inc. has 3,492 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about MoneyLion Inc.?
The most common issue reported is Incorrect information on your report with 807 complaints.
-
How do I file a complaint against MoneyLion Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does MoneyLion Inc. respond to complaints on time?
MoneyLion Inc. has a 94.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.